Shift and PTO calendar vs the visible tray

The calendar is the planned week: who is on, and who is out. The Windows tray is the recorded day. VisibleHours keeps those two facts on different screens on purpose. Adding a shift does not start the agent. Approving PTO does not hide the tray icon.

Read /features/calendar, then the signed-in calendar tutorial. Ask VisibleHours “open the shift calendar” or “add a shift” jumps to Calendar. “How to approve PTO” or “calendar tutorial” opens Help. “Please fill my calendar for me” is refused. Public Search stays on the feature page.

Plan the week, track the day

1. Add a shift for a person and a date — start and end on that day’s cell.
2. Add time off as PTO, sick, unpaid, or holiday. New rows start pending.
3. Approve or deny. Approved days show on the Monday–Sunday grid.
4. Click a shift to remove it if you entered the wrong hours.

Tracked minutes still come from the Windows tray agent. The calendar does not invent activity. If someone is on PTO and the tray is running on a company PC, you will still see apps and idle — that is honest, not a hidden schedule.

What this is not

• Not a timesheet. Approved payroll weeks stay on Timesheets.
• Not a project allocation. Client codes stay on Projects.
• Not automatic scheduling. You type the hours.
• Not a second tracker. The tray still records the company PC.
• Shifts stay inside your organization. Another org cannot see them.